Windows 10 is a great operating system, but like all operating systems, it sometimes has issues. One such issue that many users have reported is that their external mouse does not work properly. In this post, we will explore some of the possible causes of this problem and offer some solutions. Keep reading to learn more!
One possible cause of this problem is that the mouse driver may be outdated or incompatible with Windows 10. In this case, you can try to update the driver or install a new one. You can visit the website of your mouse’s manufacturer to find and download the latest driver.
Another possible cause is that there may be a problem with the USB port where you are connecting the mouse. To troubleshoot this issue, try connecting the mouse to another USB port on your computer. If the mouse works properly on other ports, then the problem is likely with the original USB port. You may need to contact your computer’s manufacturer for assistance in fixing this issue.
Finally, it is also possible that there is a problem with the way Windows 10 is taking input from your mouse. In this case, you can try to disable and then re-enable the touchpad or mouse input in Windows 10. To do this, follow these steps:
1) Open the Start Menu, search for “mouse”, right click on the Mouse icon that comes up and select “Device Settings” from the menu.
2) A new window will pop up asking you to go into Advanced settings. Click “Advanced Settings”.
3) Then select Touchpad from the list and click “Properties” at the bottom of this window.
4) Another new window will open where you should uncheck all options except “Leave touchpad on when mouse is connected” and “Enable the touchpad while typing”. Finally, click “Ok” at the bottom.
5) If this does not solve the problem you can try to unplug all other USB devices plugged into your computer except for keyboard and mouse and see if that fixes the issue. Otherwise, restart your computer before trying again.
If none of these options fix the issue, it may be a hardware problem with either your keyboard or mouse. In this case you will need to contact your manufacturer for assistance in repairing or replacing these devices.
Specific Issue USB mouse
Unplug the mouse, restart the PC and then plug in the mouse to check if that helps. You may also plug in the mouse to another USB port to check if that helps. You may plug in any other USB device in to this PC to check if that device gets recognized.
If the USB mouse is not getting recognized after you plug it in then run the hardware troubleshooter. Once this is done, restart the computer to check
Press “Windows key + X” to click on “Control Panel”.
Click on “Troubleshooting” and click on “View all”.
Reinstall mouse driver
If some hardware components are not working properly, you should reinstall drivers which provide communication between your hardware components and operating system. Based on that, you will need to reinstall your mouse through Device Manager. Mouse drivers will be automatically installed through the Microsoft driver repository. We will show you how to do it on Windows 10 by using keyboard keys. The same procedure is compatible with previous operating systems.
- Hold Windows logo and press R
- Type devmgmt.msc and press Enter to open Device Manager
- Press Tab to select a computer name. In our example it is CLT
- By using down arrow navigate on Mice and other pointing devices
- Press Alt + right arrow to expand Mice and other pointing devices
- By using a down arrow navigate on HID-compliant mouse. It is a USB mouse.
- Press Shift + F10 or Fn + Shift + F10 to open properties list. These combination keys are simulating right-click on your mouse
- By using down arrow choose Uninstall device and press Enter on your keyboard
- Press Alt + F4 to close mouse properties and Device Manager
- Hold Windows logo and press R
- Type cmd and press Enter to open Command Prompt
- Type shutdown /r /f /t 0 and press Enter to restart your Windows machine
- Test your mouse