Why laptop mouse not working

If you have recently been experiencing problems with your laptop mouse not working, then this article will provide a solution for you. Laptop mice are known to break down over time and need replacing, but in some cases the problem is more serious than that. In order to resolve your issue it’s important to know what the problem actually is so read my article below on how to fix a broken laptop mouse! 

Before beginning to fix your laptop mouse, you first need to check that the problem is indeed that the mouse has stopped working. Start by trying out a different mouse on your computer if possible, just to confirm that it is the actual mouse which is the issue and not a fault with another part of your computer. If you have a spare USB port available, try plugging in an external mouse into this port and see if this works correctly

USB Port

If it’s clear from testing that there isn’t an issue with any other part of your computer then there are just two reasons why the main built-in laptop mouse may have failed: either there is a problem with the internal USB port, or the actual mouse is no longer working. The first step in diagnosing which of these two possible problems your issue falls into it to open up your laptop and check the placement of the usb connector inside.

Laptop mice are usually attached internally to one single usb port within your computer, but sometimes this usb port can become faulty or even break completely. Without knowing where exactly on which device you have loose connections,

Fn key combination

Some laptops have an Fn key + function key combo to enable and disable the touchpad. If your laptop has this feature, press the button or keys to turn the touchpad on and off a few times.

External device

Some USB input devices automatically disable the touchpad when connected. As a troubleshooting step, turn off the computer, disconnect all external devices, then start the computer again to ensure one of them has not turned off the touchpad. If this fixes your problem, you can reconnect the USB device to continue troubleshooting or changing settings discussed in the next sections.

Windows users

  1. Press the Windows key, type touchpad, and select the Touchpad settings option in the search results. Or, press Windows key+I to open Settings, then click DevicesTouchpad.
  2. In the Touchpad window, scroll down to the Reset your touchpad section and click the Reset button.
  3. Test the touchpad to see if it works.

Apple macOS users

  1. For macOS, access the System Preferences in the Apple menu at the top of the desktop screen. For MacBook Pro, click the System Preferences icon at the bottom of the desktop screen.
  2. In the System Preferences window, click the Trackpad icon to open the Trackpad settings.
  3. Adjust any trackpad settings you prefer to change.
  4. Test the trackpad to see if it works.

Reset touchpad settings

If the touchpad is already turned on or enabled, resetting touchpad settings may fix the touchpad’s issues.

Check BIOS setup

Make sure the touchpad is not disabled in the BIOS setup. Once in BIOS setup, check the hardware device settings and if the touchpad is disabled, re-enable it and restart the laptop.

Another possible cause for a malfunctioning touchpad is corrupt operating system files. While you would notice other issues as well due to corrupt system files, this could result in the touchpad not working.


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Wasim Cheema
By Wasim Cheema

Wasim Cheema is a tech enthusiast who is passionate about all things that have to do with laptops and gadgets. He provides unbiased laptop reviews on different tech sites, where he has been sharing his thoughts on the latest technology for over 8 years now. His technical knowledge has helped him in providing sound advice on various topics including laptops, tablets, smartphones, and other consumer electronics which are often difficult to find a reliable source of information on the web.


The Laptop Arts is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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