USB ports on laptops are notoriously finicky. Sometimes they work just fine, and sometimes the only thing you’ll be able to do with them is charge your phone or connect an external keyboard. This article will help you figure out what’s wrong so that you can fix it!
I have tried everything from turning it off, to restarting the computer. I even booted into safe mode and still nothing please help
Remove all peripheral devices and try to boot iot Safe Mode (press F8 at startup) and see if it boots properly. This will rule out any software conflicts that could be causing it to crash during normal operation. If that works then reinstall your USB device one by one until you find the one thats causing the issue (make sure to back up your computer before doing this).
There are a number of possible problems with your laptop’s usb ports: they may not be enabled in BIOS, or they may be disabled by a faulty driver or software problem, or something as simple as a loose/disconnected usb cable.
First, make sure that your laptop’s usb ports are enabled in the BIOS settings. This is a relatively easy thing to check–just read the manual or look around for a bios settings section. You want to find where you can enable/disable the USB subsystem as well as whether or not other options such as USB 2.0 and legacy support should be enabled or disabled.
If there is no setting then it could just mean that your system does not have USB 2.0 capability, which may actually work out better for you if you’re currently using a lot of 1.1 devices. Otherwise, if nothing else works, try updating your BIOS by searching for it on your computer manufacturer’s website and downloading the latest version.
If that doesn’t work, then you should check to see if your computer is reporting the current USB activity by opening up Device Manager. You can either go to Start – Run and type in devmgmt.msc or open the Control Panel and click on System, choose the Hardware tab, and click on Device Manager (under System Devices). From here you should be able to determine whether or not any of your usb ports are disabled-
if so, right-click them for a context menu option allowing you to enable them. The root hub option lists all of your system’s external usb hubs which might cause problems with certain devices depending on what they are–determine whether or not it is enabled by checking if there is a yellow exclamation mark beside it.
If everything looks okay in Device Manager, then the problem may be with your drivers. You can try updating them by going to your computer manufacturer’s website and looking for downloads section or support area. Enter the model of your laptop and the word “drivers” into the search bar and you should be able to find what you need fairly easily. If there are no updated drivers available then you may want to try using a program like Driver Booster which can scan your system for outdated drivers and update them automatically.
Finally, if all of these things fail then it is possible that there is something wrong with the port itself–a loose connection, a broken wire, or something else. In this case, you’ll probably want to open up your laptop and check out the motherboard itself. Check all of the connections for anything that looks damaged or broken and replace it if necessary with a spare part from your computer’s hardware store.
If these steps do not work then it is possible that you might have a faulty usb port which cannot be fixed by software means–if so, you’ll probably need to get a new laptop altogether.
USB devices are not recognized for a number of reasons, the most common of which is that the USB ports are not enabled in BIOS or the drivers are not updated. Another possibility is that there is something wrong with the USB port itself. If none of these solutions work, then it is possible that you have a faulty USB port which will need to be fixed by hardware means. I hope this helps!